Went here today for the second time with my hubby, the first time being 2 or so years ago. Today we asked for a 90 min massage.
Because there have been plenty of times where my massages were cut short by 5-7 minutes (I guess they count the minutes when they have you get changed out of your clothes, even though it takes a few seconds??), I now just make note of the time when they step into the room and begin.
Everything was going well with our massages today until the last 10 minutes. It was very relaxing at first, but when my lady came back with the hot stones it was as if she was cramming everything she had to do within 5 minutes.
It started with the aggressive hot towel wiping, and then when she was going to place the hot stones (usually you get a warning because they are hot), she SLAMMED the stones into my back without warning and began to forcefully rub them around for 10-15 seconds. Those short seconds also felt like torture due to the stones being extra hot. After that, she did everything with speed and carelessness, half assing every move.
Our massage ended up being 5 minutes less than what we booked, which would have been fine if it wasn't the way it was 5 minutes before that.
My husband and I are 20% tippers, even when the service is below average, because we like to give people the benefit of the doubt. But today, I told him to tip just 15%. They ended up stopping us from leaving because they ârequire at least $15 for over 90 minutes.â
First of all this was not a rule that was laid out beforehand. Secondly it was NOT 90 minutes. We...
   Read moreI watched my wife get her 1 hour foot massage in pure envy. My person did not know what too hard and sheâs hurting me means. I just moved from the shoulder massage spot to the chair for the foot rub. Then I continued to watch my wife get one hell of a massage while my person wiped her runny nose anywhere she could. She wiped her nose on the back of her hand, onto her sleeve, on her collar. Literally anywhere. The poor lady should have taken a day off. She stopped multiple times to wipe her nose right on her hand. It was very quick and several times throughout an hour. To not ruin the massage of my wife and the other stranger in the room who were relaxing I just stayed put. My wifeâs massage looked amazing and sounded like macaroni. On the contrary the lady was just doing the same thing over and over building so much friction I could feel the heat. I guess mucus doesnât glide too well. I wrote this while in the chair. Visit was on 8-2-24
Hopefully your visit is better. I know my wife will tell me she loved it and wants to go back. Maybe she will leave a 5 star to offset my review. Either way it is all the luck...
   Read moreI meant to leave a review months ago, but I'm doing it now in hopes it prevents someone else from being in an uncomfortable scenario. I have been getting massages my whole life around the world and have never had this experience. My first time at Spa 7th Ave, I had Frank as a masseuse. There were so many lines that were crossed during my massage and I wish I would have been more comfortable to speak up. As a woman I felt violated by his inappropriate touching and long glances at certain parts of my body. He also made several sexualized comments and was incredibly too close for comfort to my face with his face, as well as close to other intimate parts of my body. If you go here as a woman, I recommend you get a female masseuse. I never thought I'd have this experience and I finally did. I hope he is no longer...
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