Globe Shoe Company — Local services in Savannah

While walking through Savannah my sandal had broken so I stopped into this shoe store. It was my last resort as it was the closest shoe store I could get to barefoot while the sidewalks were scorching hot from the sun. I walk in and I am immediately judged by an employee. He asks how I’m doing and I jokingly say not well while holding up my broken sandal to ease the awkwardness that came from his judgement. He continued to look me up and down and did not bother to ask if he could point me in the right direction.

He hovers over me as I look for a shoe and once I found one I ask him for a size. He brings me the shoe, pulls over a sizing bench to sit on in right in front of me and has me try on the shoe in front of him. I then proceed to ask how much they were and he tells me they were $150. Then I ask if he had just any cheap sandals, he sighs in frustration and pulls out the most uncomfortable sandal and says they're $65. I politely decline and tell him they’re not comfortable and have a lot of walking to do today. He sighs in frustration again and just starts handing me a bunch of random sandals to try on. Most of them were too small I couldn’t even get my foot into them. Figures because they’re all European shoes so sizing runs small.

A woman who I believe is the owner notices and starts handing me shoes as well. For each shoe they were complimenting me, telling me they match my outfit, how “comfortable” they are, and all the staff surround me chiming in. Finally I try on a pair that actually fits and I ask how much they were and he looks back at the owner and she says “they’re $130 but for the girl in the pretty dress they’re $65”. I at this point felt there was no other option and say I’ll take them. Can’t make it far without a pair of shoes anyway.

I go to checkout and the judgemental guy rings me up, scans the box and doesn’t type in any discount or anything. But yet somehow my total was $65. At this point I realized they played me into saying yes to the shoes by offering a supposed discount. Which at this point I’ve already committed to the bit and had the shoes one.

Then continues to be rude during small talk. Him: “Where are you from” Me: “New Jersey” Him: “I have an uncle that lives in New Jersey, i grew up going to the beach there” Me: “Yes, it’s nice being so close to the beach, I just wish the water was more blue instead of brown. How’s the water here?” (my attempt to say something funny to ease his attitude) Him: “yeah well it’s where you live” he says judgmentally

At this point I really should’ve just walked out without the shoes but I was in desperate need with how hot the sidewalks were. Only to walk out and find Half Moon outfitters next door with cheap sandals…it was such a frustrating experience that even going back to be spiteful and return the shoes was more than I could handle.

I hate pulling this card but as someone who has worked in sales, manages my own shop, and has been in the retail industry for years; To take advantage of someone in desperate need was cruel and just shows how desperate this establishment is to make a sale. If they didn’t judge me and exploit my circumstances I wouldn’t have mind purchasing from them. But like every other review says, you’re judged as soon as you walk in, the employees are all rude, and at the end of the day the shoes were so uncomfortable I ended up getting a different pair from a different store.

Save your integrity and time and don’t support this...

Wow. Amazing service and experience. I just needed a pair of shoes to replace the junky, loose pair I brought for our visit to Savannah only because I could slip them on and off easily at the airport. Globe Shoes looked cool, kind of old school, worth checking out. Wow (again). I haven't visited a real shoe store in over fifty years. I don't let people mess with my feet, I don't let the barber trim my eyebrows, I don't get massages, I don't like being tended to. But I gave in to the experience at Globe. It may have been a little life-changing. Our salesperson "T" grew up in this family business, made her mark in academia, and has now returned to her roots, got me into a pair of ON walking shoes. She knew I was uncomfortable. She knew I felt guilty spending more than fifty bucks on a pair of shoes. She sold me with skill and a smile. And it was wonderful. BTW, the store has amazing history as a Savannah family business. Go for the shoes, stay for the history, return for...

This place is one of a kind. They give old fashioned customer service. Not a hint if snobbery. It really creates a lovely shopping experience. I was transported back to a time growing up and my mother used to take us downtown to a store called Apex in Pawtucket, Rhode Island. The owner was working and clearly has an eye for good finds when buying for his store. All of the sales staff seemed terrific, but I recommend Tyrone especially if you can ask for him! Tyrone took care of me and clearly has a gift for being of service. He makes it look easy. The selection at Globe is very unique. Boots, flats and heels with various shapes, square toes, rounded toes, heels and cuts that I’ve not seen in the department stores or the boutiques over the years I’ve been in the hunt for the perfect high black boot. Turns out, I fell in love with a few pair! Tyrone delivered my beloved new boots to my hotel same day after stretching one pair for...