The restaurant itself is beautiful, and the full view of the kitchen from inside the lobby really elevates the atmosphere and overall experience. Unfortunately that along with the beer were the best part of the experience. We started out with the charcuterie plate which had a nice variety of cheese, salami, and some nice artisanal bread with a very heavy layer of garlic paste on top. The garlic on the artisanal bread overpowered every other flavor, so realizing we’d have all this leftover cheese and meat, we asked for some bread to-go, minus the garlic spread. We were told it would be an additional charge which we thought was fair. Then the bread came and it looked like the bimbo brand you get from the grocery store. We also ordered the local bass and scallops. Both were presented beautifully but both lacked butter, and truly any seasoning. Another unfortunate realization was that the beautiful summer squash, as well as the bass and scallops we were looking forward to were all undercooked and under seasoned.The floor manager walked around and seemed to be focused on making sure everyone was where they needed to be, and we felt he should be more focused on guests reactions to their meals. This meal was our one splurge for the trip and we left so hungry we returned to our room and ordered a pizza. I absolutely do not recommend coming here if you’re hungry or enjoy your food...
Read moreI couldn't decide between 2 and 3 stars. At the end, given the price, I had to drop it to 2. The restaurant is inside of the Hyatt and the appearance of it if very high end, modern, comfortable. The food is priced accordingly without merit. The service was the worst of it all.
We ordered the cracker jacks app and the poutine fries. Skip both. The jacks were fine but nothing worth $4 or recommending to a friend. The fries were ok for plain fries and gravy, but for $9 and the promise of "cheese curds" as traditional poutine has (they came with a tiny dusting of regular cheese)... regret.
Main courses were the short rib and ribeye ($32 ribeye was like half an inch thick which was disappointing), both decent but nowhere near worth the price. Biggest issue? Our server (Esther) did the bareeeee minimum if that. Our waters were constantly empty, after our entrees came she never once checked on us. 20 minutes go by.... nothing. When she finally came back and we asked for a box, she forgot.. shocking.. as she stood with a coworker goofing off. My bf had to track her down and ask for one. She also seemed to give way better service to the groups of men. How classy.
Icing on the cake... today was my bf's birthday, I told them...
Read moreThe ambiance in this restaurant is wonderful. Its upscale enough to be a great date night place, while being inviting enough to bring in a family with small kids. The lights and open kitchen really elevate the space and make it a nice place to hang out it. The service is also wonderful - the people there are accommodating and kind and patient, but bring out food quickly and check in frequently.
However, the food itself could be better. We got the fried eggplant and the mushroom ravioli, which tasted amazing, but were very small portions, especially for the price. (fried eggplant was $30 for ONE PIECE of eggplant). On the other hand we also got sides of mac and cheese and parmesan risotto, both of which were huge, (bigger than the entrees) but truly tasted like they had been made out of a kraft/kroger grocery shelf box. I also wish there were more vegetarian options -neither of the soups was vegetarian which was a little disappointing.
Though we didn't have any drinks, the menu looked amazing. I would definitely come back here for drinks and to chill with friends or family, but I will not be coming back here...
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